PSD2 lowered the barriers for market entry to third-party service providers and FinTechs and opened the door for innovative players to offer services that did not exist such as account information services, third-party personal finance management, digital identity services, automatic onboarding, and AML/KYC. Most providers are registered to deliver account information services, such as account aggregation and credit decisions, while the provision of payment initiation services lags behind.
The UK continues to lead the way with Open banking development.
The appetite for payment initiation services is growing across the region as a means to make the experience of paying bills, sending money to other people, and making online purchases more seamless and secure. The high cost of card payments is the biggest pain point for many retailers. This cost comes from the processing fees and the high number of chargebacks associated with the increasing volume of returns, as well as the increased risk of fraud. Shoppers can connect directly to their bank account at the checkout, so that payment can be taken within seconds. Payments are authenticated directly with the bank. There’s no need to enter card details.
It is advantageous for the merchant too, as funds are received immediately allowing them to ship the goods with total confidence. Open banking payments lowers the cost per transaction while also playing an important role in building a smoother checkout experience that increases conversion as retailers create the intuitive online experiences their customers expect.
Upgrading the open banking experience has also improved the refund process; removing friction and delay to make refunds as instant as the initial checkout payment.
PSD2 lowered the barriers for market entry to third-party service providers and FinTechs and opened the door for innovative players
The financial services industry continues to evolve at an unprecedented pace, driven by the increasing demands of tech-savvy customers, regulatory changes, and...