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Why Banks Can’t Thrive Without CRM Systems: Global Perspectives and Real-Life Scenarios
From improving customer satisfaction to optimizing operations and boosting sales, the benefits are undeniable.
Why the majority of digital banking transformations falter — and strategies to turn the tide (CRM)
Achieving success in digital transformation requires banks to rethink their strategy across various...
CRM for improving bank’s customer service
By leveraging CRM tools, banks can significantly enhance their service quality, foster better client relationships, and boost operational efficiency.
Why CRM is Essential for Banks
The financial services industry continues to evolve at an unprecedented pace, driven by the increasing demands of tech-savvy customers, regulatory changes, and...
Open banking in Europe offers both banks and FinTechs new opportunities
PSD2 lowered the barriers for market entry to third-party service providers and FinTechs and opened the door for innovative players
How to organize a successful software testing process for your product?
Software testing is the process of evaluating and verifying that a software product or application does what it is supposed to do.
Leveraging CRM for a Data and Analytics Advantage in Banking
As banks address more intricate customer...
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